You’re offline. This is a read only version of the page.
Toggle navigation
Vacancies
Jobs by Department
Sign In
*
Location
Primary Function
*
<h1><span style="font-size: 11.0pt; font-weight: normal;">To develop and support service processes, repair procedures, and communication methods to better serve Pacific Rim Mechanical customers. </span></h1>
Typical Duties
*
<ul> <li>Maintain a high level of understanding of equipment capabilities and operations.</li> <li>Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems.</li> <li>Understand and stay current on industry trends and changes.</li> <li>Full E.P.A. certification required.</li> <li>Demonstrate an ability to coordinate the overall resolution or multiple customer problems.</li> <li>Maintain personal discipline and composure in the performance of multiple customer services.</li> <li>Keep supervisor fully informed of work situations, which will impede your fulfillment of customer commitments.</li> <li>Electrical circuit analysis capability.</li> <li>Electrical and mechanical component analysis capability.</li> <li>Refrigerant analysis capability.</li> <li>Fluid dynamics familiarity.</li> <li>Air dynamics familiarity.</li> <li>Ability to accurately report problem situations.</li> <li>Understand critical value of clients to Pacific Rim Mechanical and associates.</li> <li>Maintain same day/return call service group policy.</li> <li>Accept responsibility for correction of customer problems brought to your attention.</li> <li>Maintain positive communications with all Pacific Rim Mechanical customers and potential customers t facilitate growth and opportunity.</li> <li>Ability to stay organized for scheduling requirements.</li> <li>Focus on assignment completion to ensure customer satisfaction and timely invoicing.</li> <li>Ability to assist dispatcher with prioritizing.</li> <li>Maintain professional quality information files for reference with supervisor on payroll, billing, projects, etc.</li> <li>Communicate all project opportunities to service manager and projects sales representative.</li> <li>Communicate and reschedule all incomplete work with PRM dispatcher.</li> <li>Communicate situational information t appropriate customer contact.</li> <li>Prepare accurate data entry information.</li> <li>Communicate with customers, peers and associates in a courteous and professional manner.</li> <li>Maintain quality relationships with peers and associates.</li> <li>Ability to assists others in proper job development, preparation, layout installation, start-up and systems testing.</li> <li>Understand that sales play a key role in the future of the company</li> </ul>
Skills, Knowledge, Qualifications, & Experience
*
<ul> <li>Must have at least (4) years of relevant HVAC field experience.</li> <li>Must have a valid driver’s license.</li> <li>Must have and provide a clean DMV report covering the past (3) years.</li> <li>Must understand and comply with all safety and OSHA requirements.</li> <li>Authorized to work in the United States.</li> <li>Must be capable of effectively speaking and writing in the English language.</li> <li>Universal EPA Certification.</li> <li>Capable of working alone or on a team.</li> <li>Communicate effectively with customers regarding technical issues.</li> <li>HVAC Trade school or college courses a plus.</li> <li>Must understand the fundamentals of refrigeration systems, chillers, pumps, air handling systems, duct work and VAV systems, boilers, etc.</li> <li>Must have an understanding of electrical troubleshooting for both low voltage controls and high voltage power.</li> </ul>
Salary Range
*
$19 - $55 per hour based on experience (FSLA Non-Exempt)
Benefits
*
<p>Full Benefits</p> <p>Matching 401(k)</p> <p>Paid Time Off</p> <p>Paid Holidays</p> <p> </p> <p>Equal Opportunity Employer</p>
About Pacific Rim Mechanical
*
<p>Pacific Rim Mechanical is the premier mechanical contractor in Southern California.<br />And we got there by strict adherence to one simple philosophy...</p> <p>Always do the right thing.</p> <p>Since our company inception in 1987, our core values haven’t changed. We still place the highest priority on honesty, integrity and respect for our customers and employees.</p>
Vacancy Details
Provide Personal Details
Submit Application
Create Applicant Account
